Tristatetek has one and only goal: to provide our customers the best service in the industry. We offer cost effective solutions for everyone and are proud to be respected as an industry standard. Our technicians are qualified individuals who value standard of service. Unlike other companies, we do not use untrained technicians and freelancers. There are numerous players in the market who will send a contracted technician out to your site to service your equipment. These unqualified technicians often do not fix the problem correctly. You are then charged again when they have to come back to repair the same issue a second time. At
At Tristatetek, we are confident that we will fix the problem the first time. The customer comes first. Your satisfaction is the highest priority. We guarantee our work and make sure that every customer that comes in our door wants to come back.
Tristatetek offers extensive in-house training to all of our technicians. We make sure that each of our technicians is fully equipped with knowledge and skills before they go out to offer their expertise. Our technicians have all worked in the industry for many years and have in-depth knowledge. All of our technicians hold multiple certifications and work only for TristateTek. We do not outsource any of our support. Our techs go through extensive background checks and thorough training before they are sent into the field. There is no problem our technicians cannot fix.
TristateTek is a New York City based computer-consulting firm established in 1995 by a group of young computer gurus. After College, a group of us got together and decided to form a computer repair service designed around the customer, not the technician. Our aim was to create a company where customer service came hand in hand with computer service. We created TristateTek with our main goal: to give our customers the best computer repair service in New York City without losing the smile. We are open 7 days a week 24 hours a day. We have a solid track record with over 1000 clients, ranging from individuals to small and mid-size organizations. If you need upgrades, networking solutions, training or new PC sales, call us, and your satisfaction is guaranteed. All our technicians are professionally trained and industry certified. Technicians are available for house calls, and we do specialize in laptops. Please call for a free consultation over the phone, and there is even a possibility we can fix your problem over the phone at no cost! If not, you can bring your equipment in or we can send out a tech for an absolutely free diagnostic. We pride ourselves on our fast turn around and our motto: "Free Estimates while you wait!"
